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Dab Labs

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© 2026 DAB LABS LTD • All rights reserved.

Terms of Service

Last updated: 1 June 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by DAB LABS LTD (Company No. 16895678), trading as Dab Labs (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to these Terms. Please read them carefully.

1. Our services

Dab Labsprovides website design, development, and digital marketing services to tradespeople and trade businesses in the UK. The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate order or proposal agreed between us and you (“the Client”).

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent. By using our services, you confirm that these conditions are met.

3. Proposals and orders

All work is carried out on the basis of a written proposal or order confirmation accepted by both parties. We reserve the right to decline any enquiry or engagement at our discretion. A contract is formed when you accept a proposal in writing (including by email or via our client portal).

4. Fees and payment

  • Fees are as stated in the agreed proposal or order.
  • Unless otherwise agreed, invoices are due within 7 days of issue.
  • Subscription or retainer fees are charged in advance on the agreed billing cycle.
  • Late payment may result in suspension of services. We reserve the right to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
  • All fees are exclusive of VAT unless stated otherwise.

5. Intellectual property

Upon receipt of full payment, ownership of custom design and code created specifically for you transfers to you. We retain the right to display the work in our portfolio and marketing materials unless you request otherwise in writing.

We retain ownership of any proprietary tools, frameworks, templates, or processes used in delivering the work. Third-party assets (fonts, stock imagery, plugins) are subject to their own licences, which we will make clear at the time of use.

6. Client responsibilities

To allow us to deliver our services effectively, you agree to:

  • Provide accurate information, content, and feedback in a timely manner
  • Obtain all necessary rights and permissions for materials you supply to us
  • Designate a point of contact who has authority to approve work
  • Not supply content that is unlawful, defamatory, infringing, or otherwise objectionable

Delays caused by your failure to provide required materials or approvals may affect delivery timelines and could incur additional charges.

7. Revisions and scope changes

Each proposal includes a defined number of revision rounds. Requests beyond the agreed scope, or changes that materially alter the original brief, will be quoted and charged separately. We will always notify you before proceeding with out-of-scope work.

8. Limitation of liability

To the fullest extent permitted by law, our total liability to you for any claim arising out of or in connection with these Terms or our services shall not exceed the total fees paid by you in the three months preceding the claim.

We are not liable for:

  • Loss of profits, revenue, or data
  • Indirect or consequential losses
  • Issues arising from third-party services or platforms outside our control
  • Downtime, errors, or security incidents on hosting or infrastructure we do not directly manage

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence.

9. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in connection with the engagement. This obligation survives termination of our agreement.

10. Termination

Either party may terminate an engagement by giving 30 days' written notice, unless a different notice period is specified in the proposal. On termination, you will be invoiced for all work completed up to the termination date. We may terminate immediately if you are in material breach of these Terms.

11. Website use

You may use our website for lawful purposes only. You must not attempt to interfere with its operation, introduce malicious code, or scrape content without our prior written consent. We reserve the right to restrict access at any time.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which forms part of these Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these Terms

We may update these Terms from time to time. We will notify existing clients of material changes. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at hello@dablabs.ai.

DAB LABS LTD • Company No. 16895678 • 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ